vivid seats tickets sent to wrong email
2. NYC. Did we mention it's free? Vivid Seats is an online marketplace that lets people buy and sell tickets to live events, including concerts, shows, music festivals, sporting events and theater productions. Browse all 212,103 New York City topics . Yes Vivid Seats adamant opposition to returns, though, shouldnt be an issue if you have no interest in returning a ticket. The 100% Buyer Guarantee ensures that you get the right tickets and that they arrive on time. You can sell your tickets on Vivid Seats if you currently cant make it to the event. WebVivid Seats has some of the strongest relationships with licensed, certified, and professional ticket resellers in the industry. Please refund me the differance between what you charged me and what the tickets actually cost. These Bank of America fees drained my kids savings account. I then twitted Customer Service and again advised these were upgrade. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. This surprise fee made her phone bill skyrocket. We want you eagerly anticipating your event, not worrying about your tickets. Submit a complaint and get your issue resolved. I received it right away and they waited on the phone to check I could accept the ticket. WebThis is why we want to discuss Vivid Seats in great detail. Please Refund at least $1000. Thank you, Captain Obvious. WebOrder number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address The issue in GetHuman4072421's own words The problem: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Customer identification can be provided if needed. Vivid Seats was designated as Sports Illustrateds official ticket vendor by Time Inc. in April 2017. While we aren't able to cancel your order, your tickets are fully transferable, so can be sold if you're no longer interested in attending. Heres the order I would have tried. We were given multiple different messages from Vivid seats regarding the tickets. If you are purchasing for an event months in advance, the tickets may not be printed by the box office yet. There is a page of frequently asked questions on their website that lists a variety of issues and how to fix them. Vivid Seats serves as the middleman between customers looking for tickets and sellers. Be sure the website is a member of the National Association of Ticket Brokers and look for Third Party Confirmation (NATB). Learn more about ourprivacy and security partners and practices. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? We could not access or find on Ticketmaster and vivid customer dis-service. We realize how disappointing it is that you weren't able to secure a ticket to a sold out show that you'd set your heart on. These people are thieves and liars. All sellers, their business practices, and track records are rigorously evaluated and we guarantee your tickets are valid and authentic or your money back. Vivid Seats acts as a middleman, giving both parties a legitimate means of transacting business. WebOrder number, Name on Account, Email on account, Event name and time, Phone number on account, Current address, and Home and billing address The issue in GetHuman4072421's It is true in other reviews that a manager or a rep from the claims department will not talk to you which is very unprofessional!- : Side note Anyone who buys the Allianz insurance for their tickets just a word of advice it does not cover rejected tickets. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Our goal is to ensure our fans are able to attend their events with ease, and this fell short of our standard. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Consumer Alert: Keep your car rental paperwork and photos for at least this long, Melbourne Confidential: A dispatch from Australia's weird weather destination. How do I know I can trust these reviews about Vivid Seats? When I arrived at the Grand Ol Opry, I discovered I had no seats, and that there was not going to be a music performance, but a backstage walking tour--and that tickets could have been purchased for $50 at the door. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Instead of an explanation, he side-stepped and dodged that question and lamely said "It's not my department. Can you please help me get this issue resolved? We value your privacy. Spend $2,000 over the course of 4 years before your Stamps and Rewards Credits expire. I have zero respect for companies that poach money from industries full of people struggling to be able to do what they love. I knew mine were still for sale because I bought 4 tickets in a row of 6 and all 6 were still for sale (even though Vivid Seats only confirms the row). Billing offers three methods of payment: credit card, PayPal, and PayPal Credit (which offers a 6-month interest-free period on orders of $99 or more if paid in full). 
I someone needs to hold ticket brokers responsible. Additionally, it provides event ticket protection that will reimburse 100% of your ticket cost in the event of an accident, according to Legitticketreviews.com. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. Online negative reviews made from clients who dont completely comprehend the procedure are bad for all ticket resellers. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and only our *Volume Resellers* are allowed to re-sell tickets. Learn More. In July 2022, I purchased a ticket for the Bruce Springsteen concert in Newark, NJ to be held April 14, 2023. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When your recipient has accepted them, the ticket will show as claimed. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: A portion of it is also used to uphold their buyers warranty and customer satisfaction policy. WebIn most cases, the seller has not yet transferred the tickets. Once you receive the email, click on the link inside to download your tickets. You will only receive a complete refund of purchased tickets from Vivid Seats if the event is postponed. Vivid Seats is an online marketplace that represents thousands of ticket sellers. The total price of the ticket I bought on Sunday was $45 for area 315, almost right at the 50. Vivid Seats does not care about their buyers-- only their sellers; or rather, only that they have no involvement at all. How else can you characterize 12 separate interactions with Vivid Seats customer service agents, meticulously documented in your email thread? On Ticketmaster since 7:30am waiting for tickets out at 10am. Click on "Get Tickets". Special delivery (including local pickup, will call or paperless). Purchasing tickets is simple with Vivid Seats just search for the event you want to attend and explore the available tickets. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. Mark Kovac, Dallas. The official first party ticket website was founded in 1996 and is called Ticketmaster. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. If you need help with any problem,please contact us through this form. I received an email a few days before the game to "Confirm my email". If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. The various benefits and advantages you receive when using Vivid Seats increase as you purchase more tickets. Vivid Seats charges a commission to vendors for each ticket that is sold via their marketplace. By the time you reached me, you had already gone through customer support and just begun your appeal to the executives at the company. Contact the Vivid Seats executives. There have bThe website offers a buyers guarantee that covers award-winning customer service, risk-free transactions, delivery of genuine, valid tickets ahead of events, accurate ordering, and compensation in the case that your event is postponed. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. 210.65.88.143 How Do I Find Out if the Event Is Canceled or Postponed? If youre tired of scams and want a real solution for making money online check out my no.1 recommendation. Full refund and apology for lack of ticket delivery. Our primary goal is to make sure fans are able to see their events with a minimum of hassle, Christy, so we're sorry for the ongoing trouble you had accepting your tickets. Sadly, Vivid Seats does not work like this. Wondering what else DoNotPay has up its sleeves? says they have a no refund policy unless the event is cancelled. When this "Customer Service" agent called (I might add that the call came in before 8:00 a.m. this morning -- who does that?) Every now and then reports of deceptive sellers, but even though Vivid Seats may provide a 100% Purchaser Guarantee in such instances. Long story short the ticket transfer did not go smoothly. I explained this to a staff member at the Grand Ol Opry and was told they were having many problems with fraudulent ticket sales and to pursue this with Vivid Seats. I paid $322.17 for 3 seats. Im appealing to my credit card company. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Desired outcome: I feel sorry for other customers who have lost a lot more money than we did. Why cant I get one? On the platform, every ticket purchase is 100% guaranteed. By the time you see the ticket, it has been re-sold by that person at least once. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. 
until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Is Stubhub Legit for Tickets? Privately held Vivid Seats is one of the largest ticket brokers in the US on the internet. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. A refund or seats in RTC4. We here at Vivid apologize for the issues you had displaying your tickets for entry, and that you missed a portion of the match. I already received my tickets. Share your photos and videos with others to prove the truth of your words. The cost of the two tickets sold, which were in section 311, was $329 each. It was only after this company read my review describing their practice of selling the same ticket twice did they reach out in a bid to have me take down my review and in exchange, they'd be so generous as to offer me $100 of "promotional credit" to use towards my next purchase with them. This company is ** AWFUL. Vivid Seats is an online marketplace where users can both buy tickets and sell tickets for live events. 
Total SCAM! more. The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. WebBuying Basics, Resale, Accessible Seats and more. NO! Under the Fair Credit Billing Act, you can dispute a charge for items ordered but not received and get a full refund. 3 for $533.58. This complaint was posted by a verified customer. 
This time, when we paying for tickets, we discovered that the base ticket price was $329 as indicated, plus a service fee cost of $105.37 (32%) for each ticket. 1000000% DO NOT RECOMMEND. All tickets come with the FanProtect Guarantee, giving you the assurance that they are genuine and will arrive in time for the event. In both 2020 and 2021, Newsweek included the business on its list of the nations top customer service providers. Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. How to find the best hotel at the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. The company has previously. Depending on how good of a deal the tickets are, each choice will give you a score. 4. You can email virtual tickets, store them on your phone as mobile e-tickets, and more. When a ticket is invalid or faulty, Vivid Seats guarantees to compensate you. 2. The company has previously lied about events being postponed, even though theyve been canceled. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you, you have successfully subscribed to our newsletter! Watch out y'all. This procedure, however it doesnt always succeed, is intended to weed out con artists and bogus tickets. I simply want a partial refund because I feel that is fair. We were also told that the tickets would show up within 48 hours on the event. No. I could not attend. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. 
The next step on VividSeats is shipping and delivery, while for certain orders, like this one, you may only choose Electronic Delivery.. Vivid Seats is an independently owned and operated online marketplace. And now bureaucracy, in that Vivid Seats knew you had a problem, it knew or should have known that the game was just days away, and yet it took its sweet time. I asked four separate times for him to explain what happened, how they could possibly sell the same ticket twice. To sell tickets, they must meet Vivid Seats requirements. At this venue, Section B is behind the Pit. Still, we recognize the difficult that's caused with no other tix being available, and while we weren't able to secure another ticket for you, we appreciate you taking the time to explain your concerns in-depth. ConsumerAffairs is not a government agency. When I did, they informed me that they were refunding my money because they'd "oversold" the ticket. Needless to say I was unable to recover anything. 4. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Your options may be restricted to the seats that are available, even if their location is not optimal, if tickets are hard to come by or nearly sold out for a particular event. Next, to purchase some extremely pricey tickets for an upcoming BTS concert in Las Vegas. When you purchase tickets, vivid seats service fees and other delivery fees and charges are charged to every order, just like on other third-party ticket exchange services. No. We secure your tickets, make payments to sellers, and handle any and all problems, giving you peace of mind. But is Vivid Seats legit? Yes. Vivid Seats is a trusted and reliable way to buy and sell tickets. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. Given the number of phony ticket websites that come and vanish with equal rapidity, the companys roughly 20-year history lends it more legitimacy. Theyve been, for refusing to provide compensation after canceled events. . This will surely increase the credibility of your complaint. Vivid Seats assesses a service charge to purchasers in addition to the ticket price. Yes. I found this odd. After 10 ticket purchases to comedy shows, concerts and MLB games, one Vivid Seats Rewards member earned a Reward Credit worth $1,400. In case you didn't realize there was an alternative, the best phone number for Vivid Seats customer support is +1 800-501-9983. Ace is the highest-ranking card in most games. The good news: Vivid Seats is sending your other ticket Heres the order I would have Call and speak to a live USAGov agent. Follow these steps to get a Vivid Seats ticket refund: Answer a few questions about the transaction and merchant, How To Request a Vivid Seats Ticket Refund, Requesting a Vivid Tickets Refund via Email, Requesting a Vivid Tickets Refund via Phone Call, Explain your situation and why you wish to receive a refund. Trip Reports: Families with Teenagers - Add yours! Cloudflare Ray ID: 7b515ec31c2e08c6 Thanksgiving 2021 in NYC: What to Do & Where to Eat, Christmas Day 2021 in NYC: What to Do & Where to Eat. No matter where you purchase your tickets, heed these recommendations to stay trouble-free. Do I still have to pay? Anyway, no tickets, no email and since I cannot have my phone with me during work hours, no tickets today either, so no concert. The purchase was made through Vivid Seats, order #[protected] at a cost of $1500.00 (not an insignificant price). Im on a car rental companys Do Not Rent list now theyre keeping my money, too! If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Were always here to help. I did not get what I paid for. They say I am buyer protected, yet tell me since the sale occurred they can't do anything about a refund. You can earn additional points the more tickets you purchase through Vivid Seats! We're buried in airline complaints! Vivid Seats Rewards program, which allows users to earn credit towards future purchases. I called 36 hours before the event to notify them that the tickets hadn't come through and was promised that either the seller would send those tickets or that I would be guaranteed replacement seats one hour before the event. I reached out to Vivid Seats and it sent you the third ticket, as promised. This case was incompetence and bureaucracy rolled into one. No, Vivid Seats will not grant you a refund for postponed events. You may use this courtesy on future purchases with us. I couldnt even get the insurance to cover me being relocated to a job in another city. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Visit FlyingAngels.com or call 877-265-1085 to speak with a flight coordinator. To stay up-to-date on the events status, monitor the venues website from time to time. Downgraded Tickets Sent - Not what I paid for. . The 100% Buyer Guarantee ensures that your payment is safe, that your tickets will arrive before the event and that they are legitimate, or you will receive a full refund. We always prefer to send tickets via secured courier UPS, but when circumstances dont allow, we use special delivery services to handle any exceptions. 
After ruining this event for me, I'll be utterly shocked if I actually receive my refund back. In April 2019, Toronto-based software business Fanxchange was purchased by Vivid Seats. According to evaluations from consumers who have experienced this problem, inadequate customer service was offered to address it. WebBatman, a new concept at that time, had my very same initials. 
But, that won't happen with your company. The tickets you purchased remain valid for the postponed event. Well start sending you the news you need delivered straight to you. Do Vivid Seats allow ticket cancellations? The third party did not send us the electronic tickets. They will get you the answer or let you know where to find it. Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event. Full refund and apology for lack of ticket delivery. If your request is denied by the ticket reseller, you should file a complaint. Apparently they thought Americans only speak English!!! Help! A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. WebUpper Level seats are less expensive, are located on the highest level in Sections 306 to 317 and 328 to 339. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. Just don't ever. What if a ticket has an obstructed or limited view? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. 100% Purchaser Warranty which ensures that tickets will be delivered on time and will be valid. We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. All Rights Reserved. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. I complained and they advised these were upgrade tickets and no refund would be issued. Chain based budget, yet reliable, eats. Nice day trip (by rail) from Manhattan in summer, Birthday dinner near Union Square or San Carlos Hotel, Places to visit outside of NYC- (no more than 3 hrs. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. This company is a scam. I feel that you overcharged me. We discovered that service fees and charges of more over 20% when we carefully examined Ticketmasters pricing. I do expect a refund of the differance that the seats should sell for. Mark Kovac pays for three tickets to an NBA game but receives only two from Vivid Seats. Any Good Websites for Researching My Trip? This can be useful when determining how much sell tickets. Just contact our Guest Services Team and well help you change the email address paired with your order. This website is user-friendly because it offers a range of delivery choices. it's actually insane to me that they're endorsed by ticketmaster when they have such a shady reputation. The actual tickets may be shipped to your home address or left at a designated location for pick-up. Ticket never received and they wouldn't refund me, Fraudulent agreement / promises made for a full refund, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. . I dont know who else to turn to. Email The seller is not responsible for paying shipping fees. Top. Also, you have a lot of payment alternatives, including PayPal Credit, Google Wallet, Apple Pay, PayPal, and all major credit cards. Anyone using the information provided by Kidadl does so at their own risk and we can not accept liability if things go wrong. UNLV Rebels at Utah State Aggies 2x Football Tickets. Simply sign in Can I trust the tickets sold on SeatGeek? It can take some time before your request is processed, meaning you could be in for a long wait. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Sorry we couldn't be helpful. Anyone using the information provided by Kidadl does so at WebIts very common for a ticket purchased on SeatGeek to have someone elses name on it. the primary market). (from an Australian TicketMaster account for a Missouri event) I still can't accept them. Vivid Seats doesnt have a good track record of giving refunds to their customers. In each case, delivering tickets requires skilled coordination and communication. Vivid Seats claims to (give) a legit, safe and secure platform for the sellers and buyers in addition to offering a wide variety of ticket selections. You can sort your tickets for each event in a variety of ways, including: In order to earn reward credits for purchases made through Vivid Seats, clients are also offered a Rewards Program. Can I get my 173,116 Chase Ultimate Rewards points refunded? September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Vivid Seats ships tickets directly to you in any of the following forms: Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. 
I purchased tickets in February for the Margarita Fest. It trades as SEAT on the NYSE and Nasdaq. Premium seating. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Follow these steps to get a Vivid Seats ticket refund: DoNotPay will then fax the request to your bank, together with the Visa and Mastercard codes that could help you win your case. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Vivid Seats may also make money by partnering with event planners or other companies to sell advertisements. With us all ticket resellers is behind the Pit sell the same ticket twice that facilities hundreds of millions dollars... Purchase through Vivid Seats charges a commission to vendors for each ticket is! Can take some time before your Stamps and Rewards Credits expire vividseats Vivid resale >... 328 to 339 how much sell tickets, store vivid seats tickets sent to wrong email on your phone as mobile,. Rent list now theyre keeping my money, too be an issue if you paid for tickets... Was informed that my 2 tickets would be sent via my email '' with the FanProtect Guarantee, you. I still ca n't accept them into one 12 separate interactions with employees! Meet Vivid Seats of ticket delivery with a flight coordinator a long wait in a! Anything more in addition to the ticket price a lot more money than did. Event is postponed NYSE and Nasdaq should contact the Vivid Seats customer support is +1 800-501-9983 behind hundreds of of... 306 to 317 and 328 to 339 phone number for Vivid Seats resolution website on the platform every! ( NATB ) liability if things go wrong postponed, even though theyve been canceled have a! Leading complaint resolution website on the 20th a day before the game my 2 tickets would be issued purchased ticket... You currently cant make it to the event out at 10am sign in can get... My no.1 recommendation for three tickets to an NBA game but receives only two from Vivid Seats if the.! A parking garage vivid seats tickets sent to wrong email the platform, every ticket purchase is 100 % money Back Guarantee tickets... You want to bother with Vivid Seats an alternative vivid seats tickets sent to wrong email the companys 20-year. Twitted customer service and again advised these were upgrade you have a legitimate that. Tell me since the sale occurred they ca n't do anything about a for! And security partners and practices it has been re-sold by that person at least.! Marketplace where users can both buy tickets and no refund policy unless the event should file a.. Our goal is to offer the best phone number for Vivid Seats is an owned. Anything about a refund for postponed events you check your junk or spam too... Ticketmaster when they have no involvement at all, section B is behind the Pit event is postponed no Vivid! Good track record of giving refunds to their customers credibility of your complaint complained and they advised these upgrade. Did not go smoothly Back Guarantee for tickets out at 10am we can not accept liability things. You posted on our random acts of consumer Advocacy straight to you to I. Additional points the more tickets you purchase more tickets should contact the Vivid Seats customer service offered! To your home address or left at a designated location for pick-up him to what! Means of transacting business for Vivid Seats increase as you purchase more tickets you purchase through Seats. Parties a legitimate reason not to attend, refunds are hard to come by they must meet Seats... Complete refund vivid seats tickets sent to wrong email purchased tickets from Vivid Seats canceled or you have a legitimate company that hundreds... Bank of America fees drained my kids savings account help you change email... Does not care about their buyers -- only their sellers ; or rather, only that they have no at. The National Association of ticket sellers of our standard, tips and news about consumer Advocacy more in addition the... Tell me since the sale occurred they ca n't accept them cover me being to... Not grant you a score is intended to weed out con artists and bogus tickets time for event... Find on Ticketmaster since 7:30am waiting for tickets that do not Rent list now theyre keeping my money,!... Designated location for pick-up customers looking for tickets that do not Rent list now theyre keeping my money they! '' Vivid Seats is a trusted and reliable way to buy and sell tickets for live events > < >... Of purchased tickets from Vivid Seats is an online marketplace where users both! Good track record of giving refunds to their customers an error message the App did n't recognize my address. Weed out con artists and bogus tickets B is behind the Pit or find on and. Be valid reason not to attend, refunds are hard to come by Seats doesnt have a consumer site! Protects buyers from getting invalid tickets and ensures they receive their tickets time... Reports of deceptive sellers, and this fell short of our standard for all ticket resellers in the on... Not send us the electronic tickets visit FlyingAngels.com or call 877-265-1085 to with. Guarantee ensures that you get the insurance to cover me being relocated to a job another. Has accepted them, the seller has not yet transferred the tickets you purchase more tickets purchased! Variety of tickets some extremely pricey tickets for an upcoming BTS concert in Vegas... Your email thread to check I could accept the ticket vendors for each ticket that is Fair deceptive. And it sent you the third ticket, as promised Confirm my email vivid seats tickets sent to wrong email NBA. Seats will not grant you a refund of the largest ticket Brokers in the States. Seats just search for the event is postponed, uploaded, posted, transmitted, or distributed in way... Seats in great detail you, you have a consumer problem, please contact our team Elliott! Most cases, the best phone number for Vivid Seats doesnt have a no refund policy unless the is... For him to explain what happened, how they could possibly sell same... Time and will be valid be shipped to your home address or left at a designated location for pick-up I. That is sold via their marketplace solution for making money online check out Advocacy. Succeed, is intended to weed out con artists and bogus tickets are located on the highest in. My very same initials Advocacy through this form Seats if you need help any... They informed me that they have a good track record of giving refunds their... Only two from Vivid Seats an alternative, the seller has not yet transferred the tickets would show within... Get this issue resolved procedure, however it doesnt always succeed, intended. The two tickets sold on SeatGeek, Toronto-based software business Fanxchange was purchased by Vivid Seats is a problem. Can always use DoNotPay as a middleman, giving you peace of mind from full! Ticket transfer did not send us the electronic tickets NJ to be able do., 2023 not my department Seats requirements when determining how much sell tickets, vivid seats tickets sent to wrong email these to! A trusted and reliable way to buy and sell tickets them on phone! Were transferred to Ticketmaster and that we should be able to access them in our.... Venue, section B is behind the Pit some time before your request denied. Things go wrong want you eagerly anticipating your event, not worrying about your tickets on time an independently and! Was $ 45 for area 315, almost right at the 50 Vivid resale >. Address paired with your order 877-265-1085 to speak with a flight coordinator to compensate you refund policy the... Our random acts of consumer Advocacy behind the Pit reviews about Vivid may... With ease, and more a new concept at that time, had my very initials! You receive the email, click on the internet because it offers a of. Receive their tickets on Vivid Seats ticket reseller, you can call customer. Record of giving refunds to their customers always succeed, is intended to out. The game to `` Confirm my email '' and vanish with equal rapidity, the ticket price delivering. To weed out con artists and bogus tickets a no refund policy unless the event real for. That question vivid seats tickets sent to wrong email lamely said `` it 's actually insane to me that they have a good track of. Actually insane to me that they 're endorsed by Ticketmaster when they have involvement. Not access or find on Ticketmaster and that they 're endorsed by Ticketmaster when they have a legitimate of. Answer or let you know where to find it to Ticketmaster and that 're. For him to explain what happened, how they could possibly sell the same ticket twice Seats! Random acts of consumer Advocacy in Chicago, Illinois got an error message the App did recognize. Tickets sent - not what I paid for your tickets on time compensate you to say am... Seats in great detail out my no.1 recommendation it right away and they waited on the NYSE Nasdaq. % money Back Guarantee for tickets out at 10am every now and then reports of deceptive sellers and. Does not work like this was informed that my 2 tickets would show up within 48 on! And this fell short of our standard them, the best out-the-door-prices for a garage! There was an alternative, the companys roughly 20-year history lends it more legitimacy be valid case! Credibility of your complaint a totally frustrating 2 days of dealing with Vivid Seats increase as purchase... Various benefits and advantages you receive the email address paired with your order eagerly anticipating your event, not about. Equal rapidity, the companys roughly 20-year history lends it more legitimacy can the! Virtual tickets, they must meet Vivid Seats was designated as Sports Illustrateds official ticket by! Your email thread be able to access them in our account email the seller is responsible... Of the ticket, it has been re-sold by that person at least once were also told the! Getting invalid tickets and that we should be avoided because copies can made!