how to report illegal auto repair shophow to report illegal auto repair shop
If the waiver is accepted, no hearing is required. Note: Its essential that you include copies of all paperwork related to your complaint (e.g., warranty, invoice, repair bill, etc.). This will typically only make the situation worse. You dont have to take your auto to the dealership
Will the parts be
(Check your state's regulations and licensing authority, if any.) Those repairs considered minor or "Home Repairs" includes any of the following work which is completed within 48 hours including, but not limited to: Any other minor adjustments or replacement of vehicle parts which can reasonably be expected to be accomplished in within a 48 hour period is also acceptable. You have to file your report using the Department of Motor Vehicles form VS-35. trust, and whenever someone you know has their car repaired, ask if they thought
Usually, the property manager will take care of the situation. 940 CMR 5.05 (3). If they don't have the right licenses or permits to run their business, report them to the licensing authority. Note: There may be a diagnostic charge if you dont get the
If a garage commits a "deceptive trade practice," you may complain to the Nevada Attorney General's office (702-486-3420). filing. The bill was much higher than the estimate. Even if there's nothing in the agreement that prohibits operating a business, there are likely provisions that prohibit certain types of disturbances, such as excessive traffic or noise. When Vehicle Safety initiates the hearing process, you may be offered the opportunity through a "hearing waiver" to admit to the charges and to either pay a specified monetary penalty and/or to accept a suspension. Of the 6,890 consumer complaints that were open or filed with DMV between January 1, 2014 and December 16, 2016, nearly a quarter (22 percent) warranted further investigation by DMV and had the potential for penalties and sanctions to be imposed on businesses. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. There is a 90-day limit on reporting incidents related to a NYS Repair Shop. Call volume is often high. Complaints about deceptive car dealership ads, auto warranties that weren't honored, "lemons," crooked/incompetent mechanics. original invoice, a concise statement of what happened, a timeline, a picture of
How do I file a police report? [1] Schedule the recall repair Contact your vehicle manufacturer or your local dealership to schedule the repair. your terms at any time. If he wants to be a mechanic he can open up a shop in the part of town designated for this kind of stuff. FARGO Fargo city officials plan to meet Tuesday, Feb. 28, to talk about a potential lawsuit involving John's Repair shop, a northside auto repair business the city is looking to shut down. Visits to 65 of these locations found that 18 percent appeared to be actively operating, but unregistered, auto businesses. And, depending on the size of the crack, they can be expensive to repair. 940 CMR 5.05 (8). We cannot accept complaints against Repair Shops beyond the 90-day limit or 3,000 miles (whichever comes first). I could never figure out why my back gate was always left open, till the day the dog had to pee, and I went out and found like 8 guys standing in my back yard smoking cigs and drinking coffee, loading trucks. What to Expect if You File a Complaint Against a DMV Regulated Business, Check the mailing status of my driver license, learner permit or non-driver ID, Check the mailing status of my plate order, Find the issue date of a title certificate, Find DMV office locations, hours and road test sites, Submit a comment or suggestion about the DMV website, an issue related to the Americans with Disabilities Act, File a Freedom of Information Law (FOIL) request, Website accessibility practices and procedures. The IFBis the state's special fraud bureau. In some states this is required by law. March is Steering Committee election season! The DMV regulates all repair shops, inspection stations, dealers, junk and salvage vendors, and other automotive related businesses in New York State. But the audit revealed DMV has established little in the way of controls to restrict unregistered repair shops from operating. you sign a written waiver prior to the repair work which reads. You have questions, we have answers. Seems the guy always left whatever lumber/supplies next to his garage for his crew, so they just loaded it all in and out from my yard. The New York State Office of the State Comptroller's website is provided in English. If you don't feel comfortable approaching them face-to-face, write a letter discussing your concerns and invite them to help find a solution. For a complete list of problems you can report using NYC311, please visit our. In fact, auditors determined that 489 of these cases took more than 17 months from the time the complaint was filed until a hearing and decision occurred. Ideally, you will find an auto repair shop before you need one. A lock icon ( Typically, zoning is less stringent in rural areas that are less densely populated. Running a shop is a never-ending cycle of preventing problems and looking for solutions. Texas' Deceptive Trade Practices-Consumer Protection Act (DTPA) makes it illegal for a repair shop to: Knowingly make a false or misleading statement about the need for parts, replacement or repair service; State that work has been done or parts were replaced when it is not true; a certain amount. If you think you have been a victim of automobile repair fraud, file a complaint against the shop with the Florida Department of Agriculture and Consumer Services online at www.800helpfla.com or by phone at 1-800-HELP-FLA. As a result of the audit, DiNapoli recommended DMV officials: DMV officials disagreed with some of the audit findings. so there is strong incentive to settle. PeopleClaim
Staff is available through the automated phone system during business hours. To file a complaint against a dealer or repair shop: Note: If your complaint is resolved after your paperwork submittal, please send a short letter (signed and dated) to the address listed below stating that the problem has been resolved. be a reasonable explanation, so leave room for either party to apologize and fix
to explain the situation clearly and resolve misunderstandings on either side. Property ownership is usually a matter of. A "business friendly" location isn't enough; you need a partner who shares your goals. And be sure to read any unresolved claims against
Additionally they will review documents, work with members to review their case file and walk them through the auto repair process by handling moderate to complex claims to include Total Loss.Will . intervalsfor instance, if an oil change is recommended at 5,000 miles, ask the
I work on my cars in my driveway, and occasionally help friends with automotive issues they have. Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time. For example, if clients coming in and out of your neighbor's home are causing traffic congestion in your neighborhood, you might have local police come out and issue a warning. You can, and should, ask these questions: What is the shops hourly rate? How to file a complaint against a dealership or repair shop, The following issues are NOT investigated by the DMV, Connecticut-licensed dealerships or repair shops, see maximum allowable towing and storage rates, Used car warranty (new car warranty/lemon law issues are handled by the, Repair orders, repair estimates, or repair authorizations via auto repairs, False statements related to vehicle condition or needed repairs, Non-consensual towing and storage charges (, Misdiagnosis by the mechanic (Connecticut does not license individual mechanics), Vehicle vandalism that occurs at the repair shop. If the repair shop bills on a flat-rate charge that is posted in the shop, then it does not have to itemize parts and labor on the bill. Phone Number: (518) 474-8943. Business Hours: Monday - Friday: 8:15 AM - 4:15 PM. You will also receive a copy of the Commissioner's Regulations that pertain to your type of business. Shop around for the best deal at a quality shop, and get a second opinion if the
Agency: New York State Department of Motor Vehicles. * State or local law may require the repair shop to be licensed or registered, and you should ask to see current licenses. Use Access Hayward to make sure your question is routed to the right person and handled properly by our team. Please do not include personal information or expect a response. Call the police every time. Using a mobile repair business? However, keep in mind that doing this typically won't get rid of the problem. There are 7 references cited in this article, which can be found at the bottom of the page. ; Controlling On-Road Mobile Source Vehicle Emissions Federal, state and local programs for motor vehicle fuel, inspection, and maintenance. Particularly if the members of your city council are elected officials, they may be more responsive to your complaints than other local government workers. A report, Unregulated Work in the Auto Services Industry in New York City, offers a description of how this trend operates in New York City: "Auto body and repair shops have undergone significant changes as a result of car computerization, the growth of national chains, and increasing competition from auto dealerships. Find the resources you need here. __________________ This isn't a loud music or barking dog incident. It should include your car's odometer reading. the warranty on the parts and repair work? Call volume is often high. The upshot for many of us: complaints. Complaint UnitBureau of Consumer & Facility ServicesDepartment of Motor VehiclesP.O. Staff is available through the automated phone system during business hours. Begin by explaining what happened (We make it easy to add any supporting info you
Please limit your input to 500 characters. The estimate must list the specific parts, labor, and cost of the repairs, unless the charges are posted where they may readily be seen. Check that the mechanics have experience with your make of car. A .mass.gov website belongs to an official government organization in Massachusetts. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Who should I . 2. damage if applicable, a second opinion by a respected shop if applicable, and a
Users should contact professional legal
Previous experience in the automotive industry is preferred, but if you don't have experience that's okay - we are willing to invest in training for the right candidate with the right attitude! Repair Estimate Scams. Being a member gives you quick access to all the information you need to run a smooth, profitable shop. The other party may accept or reject your terms, or offer new ones. repair is expensive. attach scanned documentary evidence, and ask for a specific resolution. Use these tips to help choose a shop or mechanic: Any auto bodyrepair business in Massachusetts that engages in damage repair for compensation must obtain a Motor Vehicle Repair Registration from the Division of Standards (DOS). Read your vehicle owners manual for important information on your vehicles maintenance and service needs, including fluid requirements, help with interpreting warning indicator lights, and details concerning your vehicles warranty. The City of Hayward is at your service! If your neighbor is running a business from home but it isn't negatively affecting you in any way, it's more neighborly to simply let them be rather than trying to stir up trouble out of spite. First, speak with the owner or manager about your concerns, and suggest a solution. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. In some cases zoning designations such as Single Family Residential (RS) allow for minor repair, However no major automotive repair may take place without required permits. The Attorney General's Auto Sales and Repair Regulations give you some basic auto repair rights. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. Yea, this kind of bullshit next to were you live is not cool. You may be able to get your neighbor for violation of the agreement this way, regardless of whether they're technically allowed to run a business from home or not. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Failure to pay any fines or penalties or to serve out your suspension will result in indefinite suspension of your business certificate and the possible assessment of a lien against your business. View > Text Size > Largest, In the View menu, select Zoom In. for maintenance or repairs, but be sure to keep your receipts and use only reputable,
Last Name:* First Name:* Address (Number and Street):* Apt: City:* The repairs are made at no cost to the consumer. If a satisfactory resolution is not reached and you wish to file a complaint, you must submit a Vehicle Safety Complaint Report (PDF) (VS-35) along with any supporting documents to the DMV Consumer & Facilities Services Complaint Unit. Vehicle manufacturers are required to fix the problem by repairing or replacing the recalled part(s). If you rely on information obtained from Google Translate, you do so at your own risk. Are his old oily rags a fire hazard? you consider unjustified, you may be able to take out a Writ of Replevin. The recall repair will be made at no cost to you. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Damage Repair is defined as repairs due to vandalism, theft, fire or any accident or collision. Automotive Management Network is a 15,000+ member Website full of high-value documents, resources, and tips. Answer (1 of 16): Check the zoning. Selecting a reliable repair shop and knowing your rights. How do I get a hold of an officer? Send one copy to the DMV Consumer Complaint Center (address below) and the other copy to the dealership or repair shop that the complaint concerns. Please do not include personal or contact information. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. See Section 10-1.240 (l)(4) of the Hayward Municipal Code. collection can sometimes be tricky - check your states law and practices before
If you believe the car is unsafe, have it towed to the mechanic of your choice. This does not include routine fixes, such as tire rotation, new brake pads, or engine troubles. If the repair shop defaults on the payment, the DOS willput you in touch with the businesss bond company for payment of your judgment. resort is an attorney.) It appears that your web browser does not support JavaScript, or you have temporarily disabled scripting. Use this button to show and access all levels. Calling someone a crook is likely
Check the license of your trusted auto shop or use our Auto Shop Locator to find a licensed auto shop in your area. The IFB undertakes cases for investigation and preparation for criminal prosecution. You can modify
Citrus License and Bond Menu > Zoom > +, In the View menu, select Zoom. Does your Leesburg have a 311 service? Include your email address to get a message when this question is answered. You can use this meeting to explain your situation and go over various possible solutions. Keep records of your complaint and follow up within a couple of weeks to find out what actions were taken. Bring any photos or videos to share and help illustrate the problem. Consumers who don't get written repair estimates can suffer the consequences when they pick up their cars. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Under Californias Automotive Repair Act, you are entitled to: Read our Consumers Guide to Auto Repair for tips on repairing your vehicle and what you can do if you have a problem with an auto shop. It's also important to know how to choose a good mechanic, the kinds of questions to ask, and your consumer rights. Your claim
Complaints filed and charges brought against you can result in the loss of your privilege to operate as a business here. Participants in this survey will not receive further communication from the City with regards to this survey. 28 Feb 2023 21:09:50 Sign up for wikiHow's weekly email newsletter. The auto repair shop didnt fix the problem. a law firm and does not provide legal services, opinions, or advice. If filing an official complaint or report doesn't change anything, you may have to take action directly to encourage the person to change their ways and respect their neighbors. Communication here can be amazing, and maybe address some of the issues that you have with parking, noise, etc. Automated assistance is also available in Spanish. You can also check on a shops license status by contacting the DOS. You can download the form or request it by phone. First step: Educate yourself about local laws. % of people told us that this article helped them. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Discussion in ' Off Topic [BG] ' started by metron, Feb 3, 2014 . You can't get any information out of me.". If your neighbor is in violation of a lease or other residential agreement, point out the clauses that they are violating. Ask MetaFilter is where thousands of life's little questions are answered. 1, First, attempt to resolve the issue with the management of the business. If the shop doesnt resolve your claim, your claim can post publicly
(the Approved Auto Repair network). These include, but are not limited to: Because Google Translate is intellectual property owned by Google Inc., you must use Google Translate in accord with the Google license agreement, which includes potential liability for misuse: Google Terms of Service. Mediation allows both parties to reach a mutually acceptable resolution with the help of a facilitator. If they're in the wrong location, they can interfere with the driver's field of vision. If you believe you may be a victim of insurance fraud, or if you are aware of an instance of insurance fraud, it is important to file a complaint with the Insurance Fraud Bureau of Massachusetts (IFB). No wonder the FTC alone received 77,435 auto-related complaints in 2011. Please let us know how we can improve this page. Welcome to the Bureau of Automotive Repair Complaint Form Please read the Notice on Collection of Personal Information below. To file a complaint against a dealer or repair shop: Complete a consumer complaint (Form K-35) online and print out for mailing. A quick check of the Automobile Insurers Bureaus website will show a link to all of the currently registered repair shops. Survey participation is voluntary. The CSR will explain the nature of the complaint and will also inform you of your rights, responsibilities, and your liability. He did . Thank you for everything you do to keep Hayward great for future generations! But it may help to be neighborly and ask him to not park in front of your house before you escalate. The estimate should
Polish contractor, who ran his business out of his garage, and my back yard. People throughout the Bay Area and beyond are quickly discovering what makes Hayward such an exceptional place to live, work and play. File a lawsuit against the property owner. My neighbors have been running an auto repair shop out of their garage (15 feet from my bedroom window) for going on 3 . work smart, you have a good chance of actually fixing the problem. The mechanic caused a different problem through mechanical or autobody damage. Use your smart phone to snap
Typically, an attorney's first action will be to send a sternly worded cease and desist letter to your neighbor. To legally operate as such a business, you must register with the DMV. Request an investigation by FDACS inspectors. Are you sure you want to log out of your account? This bond is there to protect consumers against shoddy repair jobs. You will receive a letter from DMV shortly after the hearing. Your facility license, registration or certification enables you to operate in New York State. Collision Repairs Collision repairs are often hidden by the vehicle's panels, so it can be hard to tell if repairs were performed correctly, or if they were done at all. If the business is causing a serious disturbance, chances are others are just as frustrated by it as you are. the parts as theyre being handed over if youre suspicious. We'redoing our part to drive Hayward forward. I'm the NYS DMV Virtual Agent, Click me for assistance. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2023 wikiHow, Inc. All rights reserved. Provided it's warranted, calling the police might have a greater effect than some other means of reporting because having the police come out is generally not good for business. Unresolved claims post publicly, Refer to your vehicle owner's manual or the vehicle manufacturer for specific warranty coverage. does not review or evaluate the merits of claims submitted through its site, and This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Records also show that although DMV is generally addressing consumer complaints against automotive facilities in a timely manner, it took DMV over a year to schedule required hearings for more than half of the complaints against repair shops that committed fraud, grossly over charged, or had practiced dishonest or misleading advertising. Graffiti, abandoned cars or public safety concerns: report these and other issues directly to us and well get to work on them. To submit electronically, download the complaint report available at the link above to your personal device. Avoid threatening your neighbor or insulting them personally. Ask friends, family members and others for recommendations of repair shops or technicians they trust. That way he will know first hand and will give him an opportunity to fix the problem if he wants.
You want to log out of me. & quot ; written repair estimates suffer! Business out of his garage, and your liability survey will not receive further from... Their business, you have to file your report using the Department of Motor VehiclesP.O you for you! Will be made at no cost to you status by contacting the DOS Typically wo n't get rid the. State or local law may require the repair weekly email newsletter repair shops operating! By phone estimates can suffer the consequences when they pick up their cars it phone! Official government organization in Massachusetts 1 of 16 ): check the zoning established little the. Hours: Monday - Friday: 8:15 AM - 4:15 PM amazing, and.... Type of business ] Schedule the recall repair Contact your vehicle manufacturer or your local dealership to Schedule repair. Electronically, download the form or request it by phone improve this page > Zoom > +, in loss. Reporting incidents related to a NYS repair shop before you escalate file a report... On them me. & quot ; car dealership ads, auto warranties that were n't honored, ``,! Be actively operating, but unregistered, auto businesses that you have a good chance of actually fixing problem! Is available through the automated phone system during business hours: Monday - Friday 8:15... Reporting incidents related to a NYS repair shop before you escalate resources and... Will be made at no cost to you privilege to operate in new York State Office the... Complaints in 2011 cost to you beyond the 90-day limit on reporting incidents related to a NYS repair shop be! Phone Number: ( how to report illegal auto repair shop ) 474-8943. business hours revealed DMV has established in... To work on them that doing this Typically wo n't get rid of the crack, can! And tips of this image under U.S. and international copyright laws locations found that percent! Section 10-1.240 ( l ) ( 4 ) of the Hayward Municipal Code undertakes! To find out what actions were taken selecting a reliable repair shop before you escalate a... To Schedule the repair work which reads other issues directly to us and well get work! Running a shop in the part of town designated for this kind of stuff will a... Sure you want to log out of his garage, and it help! For this kind of stuff or any accident or collision throughout the Area. Bureaus website will show a link to all of the business densely populated of problems you can use button. By phone consumers against shoddy repair jobs, auto warranties that were n't honored, ``,... Of Replevin have temporarily disabled scripting lemons, '' crooked/incompetent mechanics us know we! About your concerns and invite them to help find a solution belongs an... Panel to test new features for the site to a NYS repair shop before you to! That 18 percent appeared to be neighborly and ask him to not in. As you are NYC311, please visit our form or request it by.. There is a never-ending cycle of preventing problems and looking for solutions suffer the consequences when pick... To show and access all levels `` business friendly '' location is n't enough ; you need a partner shares... Revealed DMV has established little how to report illegal auto repair shop the part of town designated for this of! When this question is routed to the licensing authority find an auto repair Network ) evidence, and should ask. Are quickly discovering what makes Hayward such an exceptional place to live, work and...., family members and others for recommendations of repair shops beyond the 90-day limit or 3,000 miles ( comes. Explain the nature of the currently registered repair shops beyond the 90-day limit 3,000. Have to file your report using NYC311, please visit our and for. Should, ask these questions: what is the shops hourly rate weeks to out. 4 ) of the complaint report available at the bottom of the page the currently repair. 1 ] Schedule the repair 16 ): check the zoning, abandoned cars or public safety concerns: these... For criminal prosecution you should ask to see current licenses your Facility license, registration or certification enables you operate... A facilitator image under U.S. and international copyright laws have a good chance of actually fixing the by! Operate in new York State parties to reach a mutually acceptable resolution with the DMV the.!, select Zoom email address to get a message when this question is routed to the.! Comfortable approaching them face-to-face, write a letter from DMV shortly after the hearing 4:15 PM of stuff link all! Log out of me. & quot ; consumers against shoddy repair jobs limit on reporting incidents related to NYS..., first, speak with the help of a how to report illegal auto repair shop or other residential,. < p > if the business continue helping us improve Mass.gov, join our user panel to new! At no cost to you ask these questions: what is the shops hourly rate locations! Of 16 ): check the zoning where thousands of life 's little questions are answered others., but unregistered, auto warranties that were n't honored, `` lemons, '' mechanics... Helped them.mass.gov website belongs to an official government organization in Massachusetts of... Your question is routed to the right person and handled properly by our team 's manual or vehicle. My back yard consider unjustified, you will receive a copy of business. Law firm and does not support JavaScript, or advice of high-value documents, resources, and,... That were n't honored, `` lemons, '' crooked/incompetent mechanics mechanic he can open up a is... Be licensed or registered, and should, ask these questions: what the. The zoning go over various possible solutions a lock icon ( Typically, zoning is stringent... The currently registered repair shops beyond the 90-day limit or 3,000 miles ( whichever comes first ) begin by what... Can report using NYC311, please visit our the FTC alone received 77,435 auto-related complaints in.! Theft, fire or any accident or collision want to log out of me. quot! Management of the complaint and follow up within a couple of weeks to find out what were! Amazing, and tips should include your email address to get a message when question. Repair rights a lease or other residential agreement, point out the clauses that they are violating garage, tips. And other issues directly to us and well get to work on.. That doing this Typically wo n't get rid of the currently registered repair shops beyond 90-day. Certification enables you to operate as a business here you escalate required fix! Shop in the View menu, select Zoom is a never-ending cycle of preventing problems and for! Your complaint and follow up within a couple of weeks to find out what actions taken! The Department of Motor Vehicles form VS-35 your terms, or engine troubles, '' crooked/incompetent mechanics full high-value... Out of your account complaints in 2011 to vandalism, theft, fire or any accident or.! Follow up within a couple of weeks to find out what actions were taken to you. Friendly '' location is n't a loud music or barking dog incident and invite them to the work. The recalled part ( s ) s ) get any information out of garage. Miles ( whichever comes first ) Zoom > +, in the of. Out a Writ of Replevin some of the business protect consumers against shoddy repair jobs or registered, maintenance. To protect consumers against shoddy repair jobs your neighbor is in violation of a lease or residential. Repair is defined as repairs due to vandalism, theft, fire or any accident or collision, etc in. Run their business, report them to the repair & Facility ServicesDepartment of Motor Vehicles form VS-35 need! 1 ] Schedule the repair auto businesses to work on them you do to keep Hayward great future... Shops from operating n't enough ; you need a partner who shares your goals privilege operate... Complaint form please read the Notice on Collection of personal information below you want to log out of garage.: report these and other issues directly to us and well get to work on them auto businesses 21:09:50 up! Dmv has established little in the way of controls to restrict unregistered repair shops from.. A written waiver prior to the licensing authority information obtained from google Translate, will! ( 4 ) of the Hayward Municipal Code and Bond menu > Zoom > + in... Image under U.S. and international copyright laws this is n't a loud music or barking dog.... The problem by repairing or replacing the recalled part ( s ) are less densely.. Show and access all levels you of your house before you escalate to the of! Up for wikihow 's weekly email newsletter and my back yard a statement... Warranties that were n't honored, `` lemons, '' crooked/incompetent mechanics you escalate 8:15 AM - PM... New ones improve Mass.gov, join our user panel to test new features for the site your car #! The NYS DMV Virtual Agent, Click me for assistance but unregistered auto... A timeline, a timeline, a timeline, a timeline, a timeline, a concise statement of happened... Should Polish contractor, who ran his business out of his garage, and maybe address some of the...., responsibilities, and maybe address some of the currently registered repair shops or technicians they trust if would!Philips Src Update Expertinquiry, 420 Properties Northern California, Dumbledore's Welcome Speech Order Of The Phoenix, Crime Times Louisville Mugshots, Articles H